Privacy Policy

Information we collect

We collect the information you choose to submit through our enquiry, quotation and newsletter forms — typically your name, company, email address, phone number, country and the details of your requirement.

We also collect standard technical information that any website receives, such as browser type and pages visited, which is used to keep the website working correctly.

How we use it

Your information is used to respond to your enquiry, prepare quotations, and maintain business correspondence relating to that enquiry.

If you subscribe to our newsletter, your email address is used to send updates about products and sustainable practices. You can ask to be removed at any time.

Sharing

We do not sell your information. It may be shared with service providers who help us operate the website or fulfil a shipment, and only to the extent needed for that purpose.

Retention

Enquiry records are retained for as long as needed to handle the enquiry and to meet applicable record-keeping requirements, after which they are deleted or anonymised.

Your choices

You can request access to, correction of, or deletion of the information you have submitted. Contact us using the details on our contact page.